This website is a source of information from:
Arabella Hotelbetriebe AG
Scalettastr. 21, 7270 Davos
Telephone: +41 44 286 94 00
Telefax: +41 44 286 94 45
Managers: Reinhold Weise (President), Stefan Fischbach (Vice President), Christian Bächtold (Management)
Commerical register: Handelsgericht Graubünden, CH-020.3.002.811-2, VAT ID No. 243 967
Responsible for editorial content:
Sheraton Zurich Neues Schloss Hotel
Stockerstraße 17, 8002 Zürich
Telephone: +41 44 2869 400
Telefax: +41 44 2869 445
Contact person: Kerstin Berghäuser
Arabella Hotelbetriebe AG constantly verifies and updates the information on its web pages. Despite all efforts, the information could have changed in the meantime. A liability or guarantee for the current status, accuracy and completeness of the information available can therefore not be assumed. The same applies to all other web pages linked to via hyperlink. We are not responsible for the content of the web pages that are reached through such links.
The content and design of the web pages are copyright-protected. Reproduction of the photos, the pages or their content requires the prior written consent of Arabella Hotelbetriebe AG, unless the reproduction is already legally permitted.
The European Commission provides a platform for online dispute resolutions (OS) accessible at http://ec.europa.eu/consumers/odr/. Arabella Hotelbetriebe AG is currently not taking part in the offered procedures for alternative dispute resolutions; Thus, the online platform for dispute resolutions cannot be used by customers of our company at the moment.
Data Use Policy
Privacy protection is of important concern to us in the use of your personal information. Arabella Hotelbetriebe AG will handle your data responsibly and manage it adhering to applicable laws. We use any information you have entered exclusively to process your request. To this end, we also save your personal data and other information included in your request.
Please note that, if you proceed to booking through our online offer, your request will be transferred automatically to the corresponding website of Starwood Hotels & Resorts Worldwide, Inc. headquartered in the US.
We use various services that help us to improve and to manage our online offers. One particular use for these services is to measure the effectiveness of our online advertising and the usage of our online services. In order to do this, we, or service providers contracted by us, use certain "web beacons" and/or "cookies" to gather the following information: Which websites are accessed when, how often, and in what order, and which links or offers are clicked on in the process. This information then serves to give a statistical, rather than personalized, analysis.
The information we collect in this manner helps us to understand which sites users of our online services are particularly interested in, which products interest our customers the most, and which offers we should make our customers.
If you would prefer us not to collect analysis information when you visit our website, you can configure your Internet browser to not accept cookies. Please refer to the user guide of your Internet browser for how to do this, as settings will vary for each browser manufacturer.
Another program we sometimes use to help us better understand how our website is used is Google Analytics. The appropriate sections of Google's data protection policy apply as follows:
This website uses Google Analytics, a web analysis service owned by Google Inc. (Google). Google Analytics uses "cookies", which are text files saved on your computer that analyse your use of the website. The information generated by the cookie regarding your use of this website is normally transmitted and saved to a Google server in the United States. Because an IP anonymizer is activated on this website, your IP address will be shortened beforehand by Google, at least within member states of the European Union or in other signatory states of the Treaty on the European Economic Area. The full IP address will be transmitted to a Google server in the USA and shortened there only on an exceptional basis. Contracted by the operators of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services to website operators relating to website activity and internet usage. Google will not associate the IP address transmitted under Google Analytics by your browser with other data held by Google. You may prevent the storage of cookies by selecting the appropriate settings on your browser software; however, we must advise you that in this case, you might not be able to use all functions of this website to the full extent. You may prevent Google from recording the data generated by the cookie and pertaining to your use of the website (including your IP address), or processing this data by downloading and installing the following browser plug-in available by clicking on the link below: http://tools.google.com/dlpage/gaoptout?hl=en-GB
If you subscribe to our hotel newsletter, Arabella Hotelbetriebe AG, Scalettastraße 21, 7270 Davos will send you regular emails with individually compiled information about Sheraton Zurich Neues Schloss Hotel, insider tips for the city and other exciting offers. You can cancel your subscription to the email newsletter at any time, by using the link included in each edition of the newsletter.
If you want the newsletter content to be customized to suit your interests, we can automatically analyse which type of newsletter content may or may not interest you (i.e. by seeing which news items you have opened and on which links you clicked in the newsletter). This data will be stored separately from your other data under a randomly selected identification number (as a “pseudonym”) and used exclusively to compile the most appropriate content for the emails we send to you. This data will not be pooled with any other personal data we have stored.
Employment of External Service Providers
For certain activities relating to our online services, external service providers are contracted to process data (e.g. data processing centres). These service providers process data exclusively according to our instructions, and are bound to our data protection agreement and monitored by us. The service provider must under no circumstances use the data collected and processed for us for their own purposes. Should the service provider be based outside the EU, we take the suitable measures to ensure that an adequate level of data protection applies for the data processed there (e.g. by signing the appropriate standard agreements as proposed by the guidelines of the EU Commission).